✅ Terms & Conditions for CoachGates
Welcome to CoachGates!
These Terms and Conditions ("Terms") govern your access and use of the CoachGates platform (the “Platform”), operated by CoachGates.com. By using this platform, you agree to comply with and be legally bound by these Terms.
1. Definitions
“User”: Any individual using the platform, including mentees (clients) and mentors (coaches).
“Mentor” or “Coach”: A registered and approved expert offering coaching services through the platform.
“Mentee” or “Client”: A user seeking coaching services.
“Session”: A scheduled appointment between a mentor and mentee via the platform.
2. Eligibility
To access and use CoachGates:
You must be at least 18 years old, or have legal guardian consent if under 18.
You agree to provide accurate, current, and complete information during sign-up and keep your account information updated.
3. User Responsibilities
Mentees (Clients):
Must attend booked sessions on time.
Engage respectfully and follow coach guidelines.
Use services only for legitimate purposes.
Mentors (Coaches):
Deliver services professionally and ethically.
Maintain confidentiality and honor bookings.
Clearly communicate scope, limits, and disclaimers related to their coaching services.
4. Account Security
You are solely responsible for safeguarding your account credentials.
Notify us immediately of any unauthorized use or security breach.
5. ⚖️ Platform Usage Policy
You agree not to:
Use the platform for illegal or harmful activities.
Harass, abuse, or discriminate against other users.
Use bots, scrapers, or any automated tools to access or interfere with the platform.
6. Payment & Fees
All payments are processed securely through authorized gateways (e.g., Razorpay, Stripe).
Mentor fees are transparently listed prior to booking.
CoachGates charges a 20% commission on each transaction made through the platform.
All applicable taxes are included in the final price unless stated otherwise.
7. Cancellation & Refunds
Cancellations and refunds are governed by our Cancellation & Refund Policy.
Requests will be reviewed case-by-case, based on eligibility and timing.
Emergency Circumstances:
In cases of medical emergencies, natural disasters, or other critical issues:
Valid evidence (e.g., doctor’s note, official notice) may be required.
Refunds or credits may be offered at CoachGates’ discretion.
8. ⭐ Ratings & Reviews
Users can leave honest feedback after each session.
Inappropriate, fake, or defamatory reviews will be removed.
Repeated abuse may result in account suspension or ban.
9. Intellectual Property
All content on CoachGates (e.g., logo, branding, platform interface, educational content) is the exclusive intellectual property of CoachGates and may not be copied, reused, or redistributed without written consent.
10. Privacy Policy
Your data is handled according to our Privacy Policy. By using CoachGates, you consent to our data practices including collection, use, and storage of personal data.
11. Limitation of Liability
CoachGates is a facilitator, not a provider of coaching services. Therefore, we are not liable for:
The accuracy or validity of coach qualifications.
Any coaching outcomes or user dissatisfaction.
Damages resulting from third-party tools used during the session.
Use of services is at your own discretion and risk.
12. Dispute Resolution
Most disputes should be resolved through in-platform communication.
For unresolved issues, contact our support at support@coachgates.com.
We may mediate disputes but do not guarantee specific resolutions.
13. ❌ Account Suspension & Termination
We reserve the right to suspend or permanently terminate accounts for:
Breach of these Terms,
Misconduct or fraudulent behavior,
Any use that disrupts platform integrity or violates applicable laws.
14. Changes to Terms
These Terms may be updated from time to time. We will notify users of material changes via:
In-app notification
Public posting on the website
Continued use of the platform after changes implies your agreement to the updated Terms.
15. Contact Information
For questions or concerns, please contact:
CoachGates Team Email: [manish@coachgates.com] Phone: [+91 7004089601] ???? Website: [www.coachgates.com]
✅ Final Notes
These Terms apply to all service categories, including:
Health & Wellness: Mental Health, Diet, Fitness, Yoga, Sleep
Professional Development: Executive, Career, Sales, Business, Communication
Personal Development: NLP, LOA, Brain Coaching, Spiritual Growth
Relationship: Dating, Sex, Parenting, Marriage
Finance Coaching