CoachGates Terms and Conditions
1. Definitions
User: Anyone who accesses or uses the platform, including mentees (clients) and mentors (coaches).
Coach or Mentor: Any professional listed on the platform to provide sessions, either by direct consent or through publicly available data.
Mentee or Client: A user who books or seeks coaching services.
Session: A scheduled meeting facilitated through the platform between a user and a coach.
2. Eligibility
You must be at least 18 years old, or have legal guardian consent if you are under 18.
You agree to provide accurate and up-to-date information during registration and while using the platform.
3. Coach Profile Creation & Listing Process
We may list coaches and professionals using only publicly available information from verified directories or platforms.
We do not collect private contact numbers, personal social media images, or copyrighted bios without permission.
Photos and data are used only if they are part of professional public listings or business profiles.
Coach profiles are generated for the purpose of lead generation and helping users connect with experts in the shortest time.
Upon a user booking a session, our team immediately reaches out to the respective coach.
If the coach is available and accepts, the session will proceed. If unavailable, the client will receive a full refund and we will attempt to match them with another coach.
If a coach does not wish to appear on CoachGates, they may request removal or opt out via email at [support@coachgates.com].
4. Payment Policy
All payments made by clients are held securely until confirmation from the coach is received.
Once a session is confirmed and completed, the payment will be split:
80% will be transferred to the coach.
20% is retained by CoachGates as a platform service fee.
If a session is not confirmed, the entire amount is refunded to the client within 48–72 hours.
5. Professional Listing Disputes
If you are a listed professional and wish to have your profile:
Removed
Modified
Verified Please contact us at [support@coachgates.com]. We respond within 48 hours.
6. Legal and Liability Disclaimers
CoachGates does not guarantee results or outcomes of any coaching session.
We do not conduct clinical or legal background checks on coaches unless explicitly stated on their profile.
Users are advised to perform their own due diligence before engaging with any coach.
Sessions are used at your own risk, and CoachGates is not liable for personal, medical, psychological, or financial decisions made based on sessions.
7. Applicable Service Categories
These terms apply to all services on CoachGates, including but not limited to:
Health and Wellness: Mental Health, Nutrition, Yoga, Sleep Coaching
Career and Professional Growth: Career Guidance, Executive Coaching, Communication Skills
Business and Finance: Startup Mentorship, Sales Coaching, Investment Strategy, Freelancing
Relationships and Lifestyle: Relationship Advice, Marriage Counseling, Parenting, Spiritual Growth
8. Purpose and Transparency
We use publicly accessible information for the sole purpose of connecting users with expert coaches. This is done to support professionals in reaching more clients while helping users get fast, trusted support. If you wish to opt out, please contact us directly.