Privacy Policy
Effective Date: [Insert Date]
At Coachgates.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information when you use our platform. The types of information we may collect include:
Personal Information:
Account Information: When you create an account, we collect your name, email address, phone number, and payment details.
Coaching Information: If you are a coach, we may collect your professional credentials, experience, specialties, and coaching preferences.
Communication: Any information you provide when contacting us through forms, emails, or chat features.
Non-Personal Information:
Usage Data: Information about how you interact with our website and services, including your IP address, browser type, device information, and pages visited.
Cookies: We use cookies to enhance user experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Account Management: To create and manage your account, communicate with you, and provide access to your purchased services.
Providing Services: To facilitate coaching sessions, process payments, and match you with the appropriate coaches.
Customer Support: To address your inquiries, provide assistance, and resolve any issues or concerns.
Personalization: To tailor the content and services on the platform to better meet your preferences and needs.
Marketing: We may use your information to send promotional emails, newsletters, or updates about new features, services, or offers. You can opt out of marketing communications at any time.
Improvement of Services: To analyze usage patterns and improve the functionality and performance of our website and services.
3. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer (SSL) technology, and other security protocols. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
Service Providers: We may share your data with third-party service providers who assist in the operation of our platform, such as payment processors, hosting services, or customer support tools. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
Legal Compliance: We may disclose your information to comply with legal obligations, regulations, or court orders, or in response to a valid request from law enforcement or government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such changes through an updated Privacy Policy.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections or updates to that information.
Deletion: You can request that we delete your personal information, subject to any legal obligations to retain it.
Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in the emails we send or by contacting us directly.
Cookie Settings: You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some features on our platform.
6. Children’s Privacy
Coachgates.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
7. Third-Party Websites
Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend that you review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Coachgates.com Email: [manish@coachgates.com] Phone: [91+ 7004089601]
This Privacy Policy is designed to inform you about the ways we collect and use your data in a transparent and responsible manner. Thank you for trusting Coachgates with your information.